billing terms

Billing Terms & Conditions

These billing terms and conditions govern the billing and payment processes for purchases made on tstrade. By making a purchase, you agree to these terms.

Billing Information

When you make a purchase, you agree to provide current, complete, and accurate billing information. You are responsible for keeping your billing information up to date. We are not responsible for any charges or fees incurred due to incorrect billing information.

Payment Authorization

By submitting your payment information, you authorize us to charge your payment method for the total amount of your order, including:

• Product prices
• Shipping and handling fees
• Taxes (where applicable)
• Any other applicable fees

Payment Processing

Payment is processed at the time of order placement. Your payment method will be charged when your order is confirmed. If payment cannot be processed, your order may be cancelled or delayed.

Price Changes

We reserve the right to change prices at any time without prior notice. However, once you have placed an order and payment has been processed, the price you paid will be honored.

Taxes

Taxes are calculated based on your shipping address and applicable tax rates. The tax amount will be displayed during checkout before you complete your purchase. You are responsible for any taxes, duties, or fees applicable to your purchase.

Currency

All prices are displayed in the currency specified on our website. If you are purchasing from a different country, your payment will be processed in the displayed currency, and your bank or credit card company may charge currency conversion fees.

Billing Disputes

If you believe there is an error in your billing, please contact us immediately. We will investigate the matter and work to resolve any billing disputes in a timely manner.

Failed Payments

If payment fails for any reason, we will attempt to contact you to resolve the issue. If payment cannot be processed, your order may be cancelled. We are not responsible for any fees charged by your bank or payment provider for failed payment attempts.

Refunds and Credits

Refunds will be processed to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account. Credits may be issued to your account in certain circumstances as determined by our customer service team.

Recurring Payments

If you have signed up for any recurring payment services (subscriptions, memberships, etc.), you authorize us to charge your payment method on a recurring basis until you cancel. You may cancel recurring payments at any time through your account settings or by contacting us.

Contact Us

If you have questions about billing or payment, please contact us.